Frequently Asked Questions (FAQs) About Urgent Care
Get Answers to Commonly Asked Questions at Total Point Urgent Care
We get it: navigating healthcare can raise countless questions, especially when you're not feeling your best.
To help, we created a detailed FAQ page. Whether you’re wondering what we treat, what insurance we accept, or how late we stay open, we’ve got answers. Continue reading to learn more.
Frequently Asked Questions – Total Point Urgent Care
Find quick answers about walk-in care, services, insurance, and what to expect when you visit Total Point Urgent Care in Texas and Missouri.
Total Point Urgent Care is a network of walk-in medical clinics offering fast, affordable healthcare for non-life-threatening illnesses and injuries. Founded in Dallas, Texas, we’re expanding across Texas, Missouri, and beyond to bring compassionate, efficient care to local communities.
No appointment is necessary. You can walk in anytime during business hours and be seen the same day. Online check-in is also available to minimize your wait time.
Most Total Point Urgent Care locations are open 7 days a week, including evenings and weekends. Check your nearest clinic for specific hours.
We currently serve patients throughout Texas and Missouri, including communities around Dallas–Fort Worth, Houston, and Springfield. Visit our website to find a clinic near you.
We treat a wide range of non-emergency illnesses and injuries such as colds, flu, ear infections, sprains, cuts, allergies, minor burns, and more.
Urgent care treats non-life-threatening conditions that need same-day attention, like infections, sprains, or minor cuts. The ER is for life-threatening emergencies such as chest pain, severe bleeding, or difficulty breathing.
After check-in, you’ll be evaluated by a medical provider who will review your symptoms, perform any necessary tests or X-rays, and discuss a personalized treatment plan with you.
Yes. Each clinic has on-site X-ray and lab services for quick, accurate diagnostics—so you can get tested, diagnosed, and treated all in one visit.
We offer a wide variety of tests, including COVID-19, flu, strep, urinalysis, pregnancy tests, blood panels, and more.
Yes! We provide flu shots, immunizations for school and travel, annual physicals, and sports physicals for children and adults.
Absolutely. In addition to urgent care, we focus on preventive medicine through regular check-ups, screenings, and vaccinations to help you stay healthy year-round.
Total Point provides DOT physicals, pre-employment exams, drug and alcohol testing, workers’ compensation care, and return-to-work exams for local employers.
Yes. We work with local employers to create customized occupational health programs that support workplace safety and compliance.
We accept most major insurance plans, including Medicare and Medicaid. Please check with your local clinic for specific coverage details.
No problem. Total Point Urgent Care offers transparent self-pay pricing and membership options to help uninsured or underinsured patients afford care.
Costs vary depending on services, but most visits are significantly less expensive than emergency room visits. Our staff can provide clear pricing before your visit.
Yes! We provide care for patients of all ages—from toddlers to seniors—making us a convenient choice for families seeking same-day medical attention.
Please bring a photo ID, your insurance card (if applicable), and a list of any current medications or allergies.
Most visits are completed within an hour, depending on your condition and whether tests or imaging are required.
At Total Point, we combine quality medical care with speed, affordability, and compassion. With on-site diagnostics, extended hours, and walk-in availability, we make healthcare simple and stress-free for individuals and families.
What Is Urgent Care, and When Should I Visit?
Urgent care is a medical term for non-life-threatening conditions that still require timely attention. It bridges the gap between emergency room situations and primary care. In either case, you should seek urgent care to remedy the following situations:
- Cold, flu, or COVID-19 symptoms
- Minor sprains and strains
- Ear infections or sore throat
- Urinary tract infections (UTIs)
- Mild allergic reactions or rashes
- Minor cuts, burns, or injuries
- Work or school physicals
- Preventive check-ups and labs
Still Have Questions? Contact Total Point Urgent Care Today!
It is our mission to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
All AFC clinics are designed, equipped, and staffed to provide accessible primary care, urgent care, minor emergency treatment, and occupational medicine. We are considered pioneers in non-emergency room urgent care, with a majority of our patients coming in, receiving care, and returning home in one hour’s time on average.
